Returns & Exchanges
At Premiata, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return any item within 14 days of delivery for a full refund or exchange.
Request a Return
Log into your account or visit our guest return portal to select the items you wish to return and receive a Return Authorization Number.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in unworn condition.
Ship the Items
Affix the prepaid shipping label provided in your original order to the outside of the box and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing